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Client Services Guide

Ticket portal, service hours, and contact details.

Global FAQs

Common questions and troubleshooting.

SMEOne User Manual

End-user guide for SMEOne (企壹) — Singapore SME ERP.

1. Introduction

SMEOne User Manual

Introduction & Overview

SMEOne User Manual 1. Introduction

Overview SMEOne (企壹) is Adneti Technologies' enterprise business platform for Singapore small and medium enterprises. It is your digital operating base — not only bookkeeping, but Sales, Purchase, Inventory, and full Accounting in one integrated system. Taglin...

2. Getting Started

SMEOne User Manual

Getting Started — Login & First Steps

SMEOne User Manual 2. Getting Started

Overview SMEOne authentication uses standard email and password login. The login page displays Adneti branding, Singapore compliance messaging, and product version information. Entry routes: Route Purpose /web/login Standard login /web Backend after authentica...

3. Contacts & Company

SMEOne User Manual

Contacts & Company Setup

SMEOne User Manual 3. Contacts & Company

Overview Contacts in SMEOne represent customers, vendors, and other partners. Company settings store your legal entity profile: name, UEN, address, fiscal country (Singapore), and compliance flags. Accurate master data is essential before Sales, Purchase, and ...

4. Sales

SMEOne User Manual

Sales — Quotations & Orders

SMEOne User Manual 4. Sales

Overview The Sales app manages the quote-to-cash cycle: Quotation → Sales Order → Delivery → Invoice. Standard workflow follows the Sales module with SMEOne branding on printed documents (PDF watermark, Adneti footer). Navigation: Sales app → Orders → Quotatio...

Sales — Proposals & Documents

SMEOne User Manual 4. Sales

Overview Some SMEOne customer deployments include enhanced sales document features beyond standard quotations: Rich HTML proposals on quotations (customer variant modules) Custom PDF templates for quotations, invoices, and proposals WhatsApp follow-up integrat...

5. Purchase & Inventory

SMEOne User Manual

Purchase Orders

SMEOne User Manual 5. Purchase & Inventory

Overview The Purchase app manages procurement: RFQ → Purchase Order → Receipt → Vendor Bill. Navigation: Purchase app → Orders → Requests for Quotation. Step-by-Step Guide Create a request for quotation (RFQ) Open Purchase → New. Select Vendor. Add product lin...

Inventory & Products

SMEOne User Manual 5. Purchase & Inventory

Overview Inventory tracks products, stock levels, warehouses, and stock movements. It connects Sales deliveries and Purchase receipts to real-time on-hand quantities. Navigation: Inventory app → Products, Operations → Transfers. Step-by-Step Guide Create a pro...

6. Accounting Essentials

SMEOne User Manual

Invoicing & Payments

SMEOne User Manual 6. Accounting Essentials

Overview Accounting in SMEOne includes customer invoices, vendor bills, payments, and journal entries — extended by the Full Accounting Kit for Singapore SME needs. Navigation: Accounting app → Customers → Invoices, Vendors → Bills, Customers → Payments. Step-...

Bank Reconciliation

SMEOne User Manual 6. Accounting Essentials

Overview Bank reconciliation matches your bank statement lines against accounting payments and outstanding items. SMEOne supports manual reconciliation and statement import (XLSX, OFX, QIF) via the Full Accounting Kit. Navigation: Accounting → Bank → Bank Reco...