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Client Services Guide
Ticket portal, service hours, and contact details.
Global FAQs
Common questions and troubleshooting.
SMEOne User Manual
End-user guide for SMEOne (企壹) — Singapore SME ERP.
1. Introduction
Introduction & Overview
Overview SMEOne (企壹) is Adneti Technologies' enterprise business platform for Singapore small and medium enterprises. It is your digital operating base — not only bookkeeping, but Sales, Purchase, Inventory, and full Accounting in one integrated system. Taglin...
2. Getting Started
Getting Started — Login & First Steps
Overview SMEOne authentication uses standard email and password login. The login page displays Adneti branding, Singapore compliance messaging, and product version information. Entry routes: Route Purpose /web/login Standard login /web Backend after authentica...
3. Contacts & Company
Contacts & Company Setup
Overview Contacts in SMEOne represent customers, vendors, and other partners. Company settings store your legal entity profile: name, UEN, address, fiscal country (Singapore), and compliance flags. Accurate master data is essential before Sales, Purchase, and ...
4. Sales
Sales — Quotations & Orders
Overview The Sales app manages the quote-to-cash cycle: Quotation → Sales Order → Delivery → Invoice. Standard workflow follows the Sales module with SMEOne branding on printed documents (PDF watermark, Adneti footer). Navigation: Sales app → Orders → Quotatio...
Sales — Proposals & Documents
Overview Some SMEOne customer deployments include enhanced sales document features beyond standard quotations: Rich HTML proposals on quotations (customer variant modules) Custom PDF templates for quotations, invoices, and proposals WhatsApp follow-up integrat...
5. Purchase & Inventory
Purchase Orders
Overview The Purchase app manages procurement: RFQ → Purchase Order → Receipt → Vendor Bill. Navigation: Purchase app → Orders → Requests for Quotation. Step-by-Step Guide Create a request for quotation (RFQ) Open Purchase → New. Select Vendor. Add product lin...
Inventory & Products
Overview Inventory tracks products, stock levels, warehouses, and stock movements. It connects Sales deliveries and Purchase receipts to real-time on-hand quantities. Navigation: Inventory app → Products, Operations → Transfers. Step-by-Step Guide Create a pro...
6. Accounting Essentials
Invoicing & Payments
Overview Accounting in SMEOne includes customer invoices, vendor bills, payments, and journal entries — extended by the Full Accounting Kit for Singapore SME needs. Navigation: Accounting app → Customers → Invoices, Vendors → Bills, Customers → Payments. Step-...
Bank Reconciliation
Overview Bank reconciliation matches your bank statement lines against accounting payments and outstanding items. SMEOne supports manual reconciliation and statement import (XLSX, OFX, QIF) via the Full Accounting Kit. Navigation: Accounting → Bank → Bank Reco...