Getting Started — Login & Authentication

Overview

MeritHRMS uses work email and password authentication. After sign-in, your session grants access to modules according to your role templates and organisation assignments.

Key concepts:

• Work email — global login name across the group (must be unique).
• Organisation — the company (tenant) whose data you are viewing; switchable after login when you belong to more than one (group / multi-org).
• Quick demo — available on some trial hosts so prospects can explore without provisioning.

Default landing route after login is Talent → Directory (/talent/employees), unless your access profile routes you to Merit Me only.

Step-by-Step Guide

Standard login

1. Navigate to your workspace login page (/login).
2. Enter your work email and password.
3. Click Sign in.
4. If multi-factor authentication (MFA) is enabled for your organisation, complete the verification step.
5. You arrive at the default home module (usually Talent Directory).

Quick demo (trial / sales sites)

1. On the login page, locate Quick demo.
2. Select a demo identity (for example A Company payroll preparer).
3. Explore modules without a dedicated provisioned account.
4. Demo data may reset periodically; do not use demo for production payroll.

Switch organisation

1. Click the account button (top right).
2. Choose another organisation from the list (only shown when you are a member of more than one company).
3. Confirm the left sidebar brand area reflects the selected company after reload.
4. Repeat when moving between subsidiaries in a multi-org group (Demo ABC / Prime pattern).

Note: Company (legal entity) is a different control used only for Model A tenants (one tax entity, multiple internal companies). Multi-org groups such as Demo and Prime use Switch organisation, not the LE picker.

Log out

1. Open the account menu (top right).
2. Select Log out.
3. Close the browser tab on shared computers.

First-time password change

1. If prompted after login, enter a new password meeting your organisation policy.
2. In Merit Me, use Force change password when required by admin policy.

FAQ

Q: I forgot my password. What should I do?
A: Contact your organisation Owner or administrator. They can reset your password under System administration → Users & seats.

Q: Can one person access multiple companies?
A: Yes. The Owner assigns organisation membership on the Permissions page. You still use one work email.

Q: Why does my colleague see different menu items?
A: Access is controlled by role templates and deny overrides, not by job title alone.

Q: Is SSO supported?
A: Enterprise deployments may integrate SSO via your implementation project. Use the login method your consultant configured.

Q: Account suspended — what now?
A: Suspension freezes the global login. Contact support via Adneti Client Support (ACS) or support@adneti.sg with your organisation name.