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Introduction & Overview

SMEOne User Manual 1. Introduction

Overview SMEOne (企壹) is Adneti Technologies' enterprise business platform for Singapore small and medium enterprises. It is your digital operating base — not only bookkeeping, but Sales, Purchase, Inventory, and full Accounting in one integrated system. Taglin...

Getting Started — Login & First Steps

SMEOne User Manual 2. Getting Started

Overview SMEOne authentication uses standard email and password login. The login page displays Adneti branding, Singapore compliance messaging, and product version information. Entry routes: Route Purpose /web/login Standard login /web Backend after authentica...

Contacts & Company Setup

SMEOne User Manual 3. Contacts & Company

Overview Contacts in SMEOne represent customers, vendors, and other partners. Company settings store your legal entity profile: name, UEN, address, fiscal country (Singapore), and compliance flags. Accurate master data is essential before Sales, Purchase, and ...

Sales — Quotations & Orders

SMEOne User Manual 4. Sales

Overview The Sales app manages the quote-to-cash cycle: Quotation → Sales Order → Delivery → Invoice. Standard workflow follows the Sales module with SMEOne branding on printed documents (PDF watermark, Adneti footer). Navigation: Sales app → Orders → Quotatio...

Sales — Proposals & Documents

SMEOne User Manual 4. Sales

Overview Some SMEOne customer deployments include enhanced sales document features beyond standard quotations: Rich HTML proposals on quotations (customer variant modules) Custom PDF templates for quotations, invoices, and proposals WhatsApp follow-up integrat...

Purchase Orders

SMEOne User Manual 5. Purchase & Inventory

Overview The Purchase app manages procurement: RFQ → Purchase Order → Receipt → Vendor Bill. Navigation: Purchase app → Orders → Requests for Quotation. Step-by-Step Guide Create a request for quotation (RFQ) Open Purchase → New. Select Vendor. Add product lin...

Inventory & Products

SMEOne User Manual 5. Purchase & Inventory

Overview Inventory tracks products, stock levels, warehouses, and stock movements. It connects Sales deliveries and Purchase receipts to real-time on-hand quantities. Navigation: Inventory app → Products, Operations → Transfers. Step-by-Step Guide Create a pro...

Invoicing & Payments

SMEOne User Manual 6. Accounting Essentials

Overview Accounting in SMEOne includes customer invoices, vendor bills, payments, and journal entries — extended by the Full Accounting Kit for Singapore SME needs. Navigation: Accounting app → Customers → Invoices, Vendors → Bills, Customers → Payments. Step-...

Bank Reconciliation

SMEOne User Manual 6. Accounting Essentials

Overview Bank reconciliation matches your bank statement lines against accounting payments and outstanding items. SMEOne supports manual reconciliation and statement import (XLSX, OFX, QIF) via the Full Accounting Kit. Navigation: Accounting → Bank → Bank Reco...

Chart of Accounts — Singapore

SMEOne User Manual 7. Singapore COA & Compliance

Overview SMEOne delivers a Singapore Statutory Compliance Chart of Accounts (COA) combining: Singapore chart template — standard Singapore chart and GST control accounts smeone_coa_sg — motherboard extensions for CPF, SDL, FWL, CIT provisions, trade receivable...

GST & Compliance Flags

SMEOne User Manual 7. Singapore COA & Compliance

Overview SMEOne is configured for Singapore GST through Singapore GST setup and company-level compliance flags in smeone_branding: GST F5 readiness — structured for periodic GST return preparation InvoiceNow (Peppol) readiness — e-invoicing network preparation...

Financial Reports

SMEOne User Manual 8. Reports & Budgets

Overview The Full Accounting Kit ( base_accounting_kit) extends Community Accounting with statutory and management reports: Category Reports Financial statements Profit & Loss, Balance Sheet, Cash Flow Ledgers General Ledger, Partner Ledger, Trial Balance Part...

Budget Management

SMEOne User Manual 8. Reports & Budgets

Overview base_account_budget adds analytic budget management: plan versus actual by account and analytic dimension (department, project, cost centre). Navigation: Accounting → Budgets (menu label may vary by version). Step-by-Step Guide Create a budget Account...

Portal — Customer Self-Service

SMEOne User Manual 9. Portal & Helpdesk

Overview The Customer Portal gives customers and vendors limited self-service access without full backend licences. Typical portal features (when enabled): Route Feature /my Portal home /my/invoices View and pay invoices /my/quotes Review quotations /my/contra...

Helpdesk Tickets

SMEOne User Manual 9. Portal & Helpdesk

Overview Some SMEOne customer deployments include Website Helpdesk: Route Audience Purpose /helpdesk_ticket Public Submit support ticket /helpdesk-thank-you Public Confirmation page /my/tickets Portal user Ticket list /my/tickets/<id> Portal user Ticket detail...

Users & Permissions

SMEOne User Manual 10. Administration & Support

Overview SMEOne uses a role and group security model with Adneti-defined groups: Group Typical access SMEOne User Sales, Purchase, Inventory, Accounting day-to-day SMEOne Manager Extended configuration within apps SMEOne Developer Apps, Settings, technical men...

System Settings

SMEOne User Manual 10. Administration & Support

Overview System settings control company profile, accounting configuration, sequences, email servers, and scheduled actions. Most settings require SMEOne Developer or Administrator access. Key areas: Settings → General Settings — company-wide toggles Accountin...

Help & Support

SMEOne User Manual 10. Administration & Support

Overview For implementation questions, defects, and enhancement requests, contact Adneti Technologies through official support channels. Resource Contact ACS ticketing https://cs.adneti.sg/ Email support@adneti.sg Product SMEOne (企壹) Implementation consultants...