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14. 报表

ZyloPOS 用户操作手册 用户指南

按日期与门店查看销售汇总、热销与时段等分析。报表属于经营数据,请妥善保管。

15. 库存

ZyloPOS 用户操作手册 用户指南

维护物料数量与预警;若已配置菜品用料,售出可能自动扣减。是否影响下单以门店配置为准。

16. 员工与设置

ZyloPOS 用户操作手册 用户指南

员工: 创建账号、分配角色、停用离职账号 设置: 公司信息、税费、服务费、厨房等待提示等 多门店: 切换门店后,桌台、促销、印花等以当前门店为准

17. 订阅

ZyloPOS 用户操作手册 用户指南

老板可在设置中查看方案状态,并按页面指引了解升级或续费。详情以合同与官方说明为准。产品介绍见 zylopos.com。

18. 常见问题

ZyloPOS 用户操作手册 用户指南

无法登录 — 核对账号密码与登录地址,或联系本店管理员。 看不到某个功能 — 多为权限不足或尚未开通。 没有自动折扣 — 可能不在生效时间、规则已停用,或菜品不在适用范围内。 印花查不到 — 核对手机号与门店是否一致。 厨房没有新单 — 先在订单中确认是否下单成功,再检查厨房设备网络。 扫码菜单异常 — 确认二维码对应正确桌台,且菜单有可售菜品。 需要支持 — 使用系统 Help,或提交 支持工单。描述问题时请勿填写密码或非必要的个人敏感信息。

开市 / 收市建议

ZyloPOS 用户操作手册 用户指南

开市: 网络正常;收银与厨房已登录;售罄与促销已核对。 收市: 无异常未结单;桌态已复位;共用设备已退出登录。 ZyloPOS · Adneti Documentation 界面若有更新,以线上系统为准。

Overview

Client Services Guide

Adneti Client Support (ACS) is the official channel for product issues, access problems, and service requests across Adneti products. Resource Detail ACS portal https://cs.adneti.sg/ Email support@adneti.sg Documentation https://docs.adneti.sg/ Products covere...

How to Raise a Ticket

Client Services Guide

Before you submit Reproduce the issue and write down the exact steps. Capture screenshots (blur NRIC, salary, card numbers, or customer PII). Note expected vs actual behaviour. Prepare identifiers: organisation / outlet name, product URL, module or screen, use...

Contact & Channels

Client Services Guide

Channel Use for Address ACS portal Most support work — tracked tickets https://cs.adneti.sg/ Email Account recovery, cannot log in to ACS support@adneti.sg Product manuals How-to and feature guidance docs.adneti.sg Homepage hub Jump to Products or Help & Suppo...

Frequently Asked Questions

Global FAQs

Cross-product questions for Adneti customers. For product-specific steps, open the matching manual under Products. For tickets, use Client Services Guide. Canonical support email: support@adneti.sg · Portal: https://cs.adneti.sg/ Accounts & access Q: I cannot ...

About the Centre

Adneti Client Services Centre

Adneti Client Services Centre is the public documentation and support entry point for Adneti customers. Use this site to: Read product user manuals (MeritHRMS, ZyloPOS, SMEOne) Check global FAQs and the client services guide Open a tracked ticket when you need...

Browse Product Manuals

Adneti Client Services Centre

Start from the Products shelf, or jump directly: MeritHRMS HR, payroll, leave, attendance, and Merit Me employee self-service. Language Manual English MeritHRMS User Manual 中文 MeritHRMS 用户手册 Popular pages: Merit Me — Employee Self-Service Installing Merit Me o...

Get Support

Adneti Client Services Centre

Preferred channel — ACS Open a tracked ticket at https://cs.adneti.sg/. You get a unique ticket number, reply history, and clearer routing across MeritHRMS, ZyloPOS, and SMEOne. Step-by-step: How to Raise a Ticket Email support@adneti.sg Use email when you can...